Career Guides

Membership Sales Consultant

Membership sales consultants help, advise, and coordinate clients of a gym or health clubs on memberships and other goods/services that can be purchased.

Where You Might Work

Sales consultants will work in spaces that sell goods and services relevant to the fitness, sport, and recreation industry. These spaces are most likely to be in gyms, health clubs, or sports and recreation centres.

Key Responsibilities

The responsibilities of a sales consultant will differ depending on your employer. Some tasks may include: 

  • Identifying prospective members’ health and fitness needs.
  • Learning the company’s products and services that are offered.
  • Tailoring a membership plan to each applicant. 
  • Seeking new business for a club through online marketing, emails, and social media. 
  • Monitor, report, and exceed key performance indicators. 
  • Understanding modern sales trends and the best practices to land a sale.

The Attributes and Skills You Will Need

Customer service officers are expected to be personable and inviting; however, there are many other attributes one may need to succeed in this career. These attributes could include: 

  • Identifying prospective members’ health and fitness needs.
  • Learning the company’s products and services that are offered.
  • Tailoring a membership plan to each applicant. 
  • Seeking new business for a club through online marketing, emails, and social media. 
  • Monitor, report, and exceed key performance indicators. 
  • Understanding modern sales trends and the best practices to land a sale.
  • Working closely with a social media/marketing team to properly promote the gym/sports and recreation centre. 
  • Representing facilities in a positive and professional manner.
Salary: ranges from $55,000 to $65,000

Market Insights

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Market Insights

Retrieved from: Labour Market Insights

Salary: The average salary of a Membership Sales Consultant ranges from $55,000 to $65,000, according to seek.com.au.

The education pathways listed encompass the most common courses that can be undergone to become a membership sales consultant.

Course/s

Potential Career Outcomes

Further Qualifications

Duration and/or Number of Units

Certificate III and IV in Fitness

Cert IV fitness instructors can develop, instruct, and evaluate personalised exercise programs for clients who are healthy and considered a low risk inside the gym.

Cert IV fitness instructors can also plan, conduct, and evaluate the effectiveness of group fitness sessions.

The experience gained from working in a gym with these qualifications can make a fitness instructor more employable for a role in gym management and sometimes membership sales.

n/a

Course Length: 1 year

Contains 17 units recognised by the Australian Qualifications Framework (10 core units, 7 elective units)

Bachelor of Business

This bachelor’s degree can provide students with the skills and experience to thrive in any business setting

Some students may wish to undergo an honours year for further knowledge.

3-4 years full-time

Bachelor of Business Management – majoring in Marketing

A marketing major could open more careers within the fitness, sport, and recreation industry as a communications officer or marketing manager. 

Some students may wish to undergo an honours year for further knowledge.

4 years full-time